Professional Training Series
In the field of peer support, the most challenging moments occur when we encounter a "no." Whether it is a refusal of services, a disagreement on a goal, or a pushback against a suggestion, these moments of resistance often lead to frustration and burnout for the supporter.
This comprehensive training series provides a deep dive into the evidence-based practices of Motivational Interviewing (MI). Participants will move beyond basic empathy to learn the high-level tactical skills required to navigate resistance and handle objections without damaging the relationship.
By shifting from a "directive" approach to a "collaborative" one, you will learn to hear the person behind the objection and guide them toward their own internal motivation for change.
Key Learning Pillars
MI Fundamentals
Mastering the PACE mindset and OARS communication tools.
Rolling with Resistance
Understanding why resistance happens and learning to "de-escalate" the tug-of-war.
Handling Objections
Practical strategies to address "the no" while maintaining a peer-centered partnership.
Applied Practice
Real-world scenarios focused on the specific objections encountered in peer-to-peer work.
Upcoming Training Sessions
Lunchbreak Leadership: A Community of Practice
This training is designed for Supervisors of Peer Supporters to be in community with others in the field and share best practices, tips and support. 11am-12pm Every First Wednesday of the Month August 5 September 2 October 7 November 4 December 2 January 6 February 3 March 3 April 7 May 5 June 2
Professionalism in Peer Support
In this session we will discuss what professionalism looks like in the peer workforce, workplace, and even in everyday life. These skills are vital to the Peer Workforce and beyond to grow your career path. Learning Objectives: Learn how to communicate professionally Learn what an acceptable professional appearance looks like Understand chain of command within an organization Learn techniques to conduct yourself in a professional manner
Workplace Boundaries
In this session we will discover unique ways Peer Recovery Supporters can establish workplace boundaries to prevent potential ethical violations, policy violations, and more. Learning Objectives: Learn the difference between Ethics and Boundaries Learn How to apply a boundary in the appropriate setting Understand that boundaries change and how to change your boundaries without losing your base
Before You Register
To receive your certification, you must participate from the beginning to the end of training.
What you'll need for training:
- Your own computer. It is not recommended to use your iPhone or Android.
- Be in a quiet room so there is no disturbance.
- Good internet connection for Zoom audio and video.
- Have your camera on and be fully present.
Please Note
When you register for this certification class because you "hope to go" or "will try and make it" and then don't attend, you are taking a spot from someone who could have attended. During the last round of trainings multiple people could not attend because spots were taken by people who did not show up.
Be aware that when you register for this certification class your name is forwarded to the partner organizations. They know who attended and who no-showed. They use this information to determine eligibility for conferences, classes, and funding.
Please, be a good steward of our resources and only sign up for this certification class if you plan on attending. Thank you!